Ho-hum, I’m in FinAid Limbo
At the moment I am on hold waiting to speak with the Concord Law School financial aid office. So far, I have been on hold for 37 minutes, 43 sec. The most difficult part is that the hold advertising is about two minutes long. Although I’ve heard the same droning commitment to a positive productive learning environment over twenty times, I am not yet convinced. Maybe this profuse skepticism is why I’ve been left on hold so long?
on August 15th, 2008 at 1:42 pm
Final toll: 60 minutes, 34 sec. on hold before abandoning call.
on August 27th, 2008 at 10:38 pm
[…] a line or two here to mention that Kaplan’s VP of Financial Aid gave me a ring after I wrote this minor rant on critique of her area of responsibility. She apologized and mentioned that there are known problems with the university’s phone […]